Returns & Exchanges
At Simone Pérèle, we want you to be completely satisfied with your purchase. If your lingerie does not provide the perfect fit, you can return or exchange unworn items with original tags attached within 30 days of receipt.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging, ensuring all labels and hygiene seals are intact, and include the provided packing slip.
Label and Ship
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing